Privacy Policy for 5@Partridge
Introduction
5@Partridge (the “Responsible Party”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013. This Privacy Policy explains how we collect, use, and safeguard your information.
Definition of Personal Information
Personal Information includes any data that identifies a living individual or juristic entity. Examples include names, contact details, addresses, and transaction histories. This information, whether collected directly or indirectly, will be processed securely and responsibly by 5@Partridge.
Scope of Policy
This policy applies to all personal information you provide during bookings, inquiries, or when using our website. Non-personal information, such as IP addresses, browser details, and website usage data, may also be collected through cookies to enhance your online experience.
Accuracy and Updates
5@Partridge endeavors to maintain accurate and current records of your personal information. If you notice any inaccuracies, please notify us to ensure corrections are made promptly.
Purpose of Data Collection
The information we collect is used to:
- Process and confirm bookings.
- Communicate with you regarding your stay or inquiries.
- Maintain internal records as required by law.
- Improve customer experiences and our services.
- Conduct research and operational improvements.
- Provide personalized services and marketing, subject to your right to opt-out.
- Fulfill legal and regulatory obligations.
Sharing of Information
Your personal information will only be shared under the following conditions:
- With your explicit consent.
- To complete bookings or fulfill your service requests.
- To comply with legal or regulatory obligations.
- With service providers bound by contracts to protect your information.
5@Partridge will not be responsible for information already available in the public domain.
Data Security
Your privacy is our priority. We employ robust physical, electronic, and procedural safeguards to prevent unauthorized access, misuse, or loss of personal information. Regular reviews are conducted to maintain compliance with applicable laws.
Your Rights
You have the right to:
- Access or request corrections to your personal information.
- Opt-out of receiving marketing communications.
- Lodge complaints with the Information Regulator if you believe your data has been mishandled.
Amendments to Policy
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on our website to keep you informed.
Contact Us
For any questions about this Privacy Policy or to exercise your data rights, contact us at: admin@5atpartridge.co.za.